In Best Packaging’s home state of Illinois, we have recently returned to full capacity following the coronavirus pandemic. Situational obstacles in production are rebounding, yet lead times on new packaging equipment remain upwards of 16 weeks, causing manufacturers from all sectors to trip at the finish line in terms of recovering from production loss. While nothing beats that “new car smell,” i.e. the smartest automatic packaging equipment straight from its production floor to yours, Best Packaging offers a number of transitional solutions to assist in the present supply chain bottleneck and future scarcities.
Over the past year, our certified refurbished equipment proved to be a clutch play for many operations managers who were in dire straits as they awaited the arrival of their OEM orders. Our machines are available for rent or purchase, so regardless of whether it is needed as a patch or a permanent fixture, Best Packaging has a solution. Our like-new packaging equipment must pass a five-point inspection to ensure optimal function before leaving our facility.
Best Packaging’s responsive, continuous support provides an added layer of security against mechanical malfunction. We offer comprehensive ongoing assistance for all machines we sell. For local customers, that means a service visit within 48 hours of your request. We are also happy to assist customers over the phone to troubleshoot technical difficulties with their machine.
Not in a bind yet? Let’s keep it that way! In addition to whole-machine solutions, Best Packaging also has options to maximize the lifespan of your existing equipment and prevent OEM delays from affecting you. The best way you can ensure your packaging equipment does not cause unwanted downtime is through a preventative maintenance program. With our help, new parts can be ordered before the old ones have reached the end of their lifecycle, reducing or eliminating the wait for OEM parts. Our technicians diligently take notes with each service and monitor components that are showing signs of wear and tear. No replacement parts are ordered without customer approval, so you’re never on the hook for something you don’t need.
As a machinery dealer/distributor, we look to the same OEMs to supply the factory-original parts used in our repairs and refurbishments. We have been in constant communication with our OEMs to monitor the status of lead times and what mitigations are being enacted to remedy the increasing turnaround time. Our goal is to be as transparent as possible regarding any potential delays due to the availability of parts. Undoubtedly, we are all sick of hearing “we’re all in this together,” as no two situations are truly alike, but we are optimistic that this period of tribulation is nearing an end. If OEM delays are threatening your production line in ways that could not be improved by the aforementioned stopgaps, please do not hesitate to contact Best Packaging. As a medium-sized service provider we take a personalized, custom approach to your line. And, as an independent distributor, there are no hidden agendas, insuring the absolute best solution for you.
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