Tag Archives: Stretch Wrapper Repair

Service Success Story: Turntable Repair


Best Packaging is not only dedicated to helping customers stay running, but we also strive to help customers become more efficient by improving their operations.

One of the most common calls Best Packaging receives it that a machine has been damaged due to being struck by a fork lift. In these photos below, you can see that this machine had extensive damage under the turntable. The damage was due to a forklift-operator striking the turntable with their forks as they were attempting to load the pallet on to the turntable. This machine required a new turntable, center shaft, bearings, chain, proximity sensor, mounting brackets and sprockets. The end result is good as new, but the cost of such a repair is not cheap.

Anytime we install a machine, we urge the customer to invest in proper guarding and forklift bumpers to prevent this kind of damage to a machine. The initial investment of installing proper guarding can prevent thousands of dollars in damage due to machines being stuck by forklifts or other machinery. Call us today at (888) 930-BEST  to discuss how we can properly safeguard your equipment in order to prevent costly repairs and downtime.

   

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Service Success Story: Lantech Stretch Wrapper Repair


Best Packaging had a customer call us out after having a bad experience with one of our competitors. The customer’s facility has four Lantech Q300 stretch wrappers. The customer sought our help to do maintenance on three of the machines and a repair on a fourth machine. That particular machine had not worked in years after multiple attempts by other technicians to repair it.  After some troubleshooting, the Best Packaging technicians discovered the fourth machine had been unwired and disassembled improperly. Best Packaging prepared a parts list and were back out the following week to finish the repair. Thanks to Best Packaging, the fourth machine is back up and running again for the first time in years.
Before reaching out to Best Packaging, this customer turned to other technicians who couldn’t successfully troubleshoot their equipment. To avoid having the same incident occur to your business, check out our most recent blog to learn how you can choose the optimal service provider to keep your line operating.
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Service Success Story- Stretch Wrapper Repair


“An ounce of prevention is worth a pound of cure,” Or in this case, 1600 lbs of steel. Our customer was the proud owner of a Synergy 4 high profile stretch wrapper by Highlight Industries. This state-of-the-art pallet wrap machine features a Fast Film Feed for quick film change, and electronically controlled pre-stretch for ultimate flexibility.

Unfortunately, even the smartest packaging equipment can encounter issues when environmental factors, and inconsistent maintenance, create a harmful compound. This highly efficient machine was debased when its turntable refused to turn. Material handlers had resorted to placing pallets onto the stationary turntable, then manually rotating the base as the pre-stretch carriage dispensed film. This movement caused a rather grating metal-on-metal grinding sound, but the operations team had no choice if they wanted to continue shipping their product.

Anxious to get back to the grind… that is to say, back to normal operations, the plant manager dialed Best Packaging’s toll-free number: (888) 930-BEST. Best Packaging was able to send a service technician to the Northern Illinois facility within a week. The professional repairman effortlessly diagnosed the issue once onsite. The central shaft that causes the turntable to rotate was mangled beyond repair, likely due to challenging warehouse conditions and/or lackluster maintenance. This had caused the center bearing to lock up and the shaft had seized onto the bearing. Since the existing system literally came to a grinding halt, the bearings were beyond economical repair (BER). The only option was to replace the high-profile turntable, shaft, and central bearing.

Since Best Packaging is a licensed dealer of Highlight equipment, the customer service team ensured the right parts were ordered at the best possible price. While the customer awaited the shipment of the new turntable, a service technician began the Herculean task of removing the old table. Since components had seized up underneath the old turntable, extraction was executed with precision in to minimize further damage. The above photo depicts Best Packaging’s technician severing the old shaft to free the turntable above it.

A new turntable, shaft, and center bearing from the original manufacturer were installed by Best Packaging’s factory certified team. The turntable now spins smoothly, with hardly a sound.

If you want to ensure your high caliber stretch wrap machine is a smooth operator, we recommend enrolling in a Preventative Maintenance Program from Best Packaging. The service technicians maintain a detailed log of machine condition, services performed, and potential issues to watch out for in the future. Best Packaging calls for appointment reminders and service is scheduled when the customer agrees to an appointment time. Best Packaging can be reached at (888) 930-BEST or by following the link below.

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If You Can Wrap It, We Can Fix It


Picture this … It’s 3rd shift and your line goes down. Time is of the essence and to leave it until the morning could impact the bottom line and important shipments. That is where our 20+ years of combined experience and training on all brands and types of machinery can come to the rescue.

When a packaging line becomes faulty or fails, Best Packaging understands the urgency in fixing the problem immediately. That is why we are available 24 hours a day, seven days a week for emergency service. While some manufacturers recommend solutions that match their own personal business model, we recognize the BEST solution that fits each customer unique repair needs. If you find yourself in situation where you need one of your packaging machine parts repaired, you can count on our certified technicians to offer you on-site service or step by step instructions so that your staff can safely operate the machine. It is also highly recommended that you keep spare equipment parts on hand just in case. Therefore, Best Packaging works with trusted, reliable packaging equipment manufacturers to access the right parts for you. These are just a few examples of Best Packaging going above and beyond to save our clients time and money.

At Best Packaging, we make it a priority assist you with anything from installation to performance optimization. We offer spare packaging equipment parts and customized maintenance plans that will keep your equipment functioning at top performance levels. For more information on how Best Packaging can help with your packaging equipment repair needs, contact us at (888) 930 BEST

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If It’s Not Broken, Keep It That Way


The term ‘If it’s not broken, don’t fix it’ still applies to many industries. However, with preventative maintenance that phrase becomes “If it’s not broken, keep it that way.”

With packaging equipment, there are many common problems that can arise. Therefore, it’s important to establish a proper preventative maintenance program. The purpose of a preventative maintenance program is to provide long term maintenance and quality care in order to avoid any unplanned problems that might arise.

Simple preventive maintenance not only extends the life of your packaging equipment, it keeps money in your pocket for the days ahead. Companies that don’t participate in a preventative maintenance program are essentially waiting for a problem to happen, and this is often a very costly move. A case study performed by The Association for Packaging and Processing Technologies shows that PM generates a solid rate of return in terms of risk mitigation and asset protection (Koo 4). In other words, an investment in PM not only pays for itself, but it also produces a huge return on the investment. With PM, efforts are focused on preventing equipment failure rather than responding to emergencies, which has proven to be much cheaper and faster than big repairs.

Without a proper protocol to keep your packaging equipment in good condition , it can be very challenging to run a stable, consistent business. An unexpected failure can result in idle employees, halting the production line, missed deadlines, and long-term damage to their brand. With PM, however, companies are able to recognize problems earlier thereby eliminating the chance of machine breakdowns.

Best Packaging understands the financial impact of a packaging line not running properly or not running at all. Our trained service technicians can assist with your ongoing maintenance requirements to keep your packaging equipment healthy and running at maximum efficiency. We also offer thorough training to make sure your operators are confident running the equipment.

Don’t wait until the entire machine goes down and money is lost while it is out of commission. Prevent major catastrophes by stopping the problem before it starts. Call Best Packaging at (888) 930 BEST or click here to schedule a PM today.

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