We know how important it is for your equipment to function at its best without any unwanted surprises that add to your costs, delay your schedule, and potentially harm your reputation. Therefore, our priority is to get you up and running and provide the highest-level of quality to support your machine in whatever method possible. If you prefer, you may send in your equipment to Best Packaging and have it repaired by our in-house team.
We have over 20 years of experience, designing, installing, and repairing some of the most complex packaging lines. Our extensive analysis of packaging machinery is unparalleled, hence the strong possibility there’s no one like us in your area. By sending in your equipment, our specialized maintenance and repair personnel can thoroughly asses your machine.
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Below are some examples of in-house repairs we do:
Strapping Machines
Tape Dispensers
Hand Held Strap Guns
Staplers
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Preventative Maintenance is the single most important thing you can do to ensure a long lifespan for your packaging equipment. Through regularly scheduled preventative maintenance (or PM) visits, an expert technician can flag any wear & tear components that will need replacing before they cause permanent damage to the machine. It’s absolutely vital to your machine’s health… But don’t take our word for it, check your warranty. Most OEMs will not honor the warranty unless you have an established record of service.
It’s always a good idea to start a PM program, but if you’re experiencing any of the following warning signs, you don’t have time to waste!
Warning Signs:
- Getting Out Of Hand
Increased operator intervention likely indicates that your machine is not at its optimal settings for your application. When your equipment was installed, the correct pre-stretch level, heat tunnel temperature, or what-have-you was set. Deviating from those settings could cause undue stress on your machine which ultimately shortens its lifespan. Rather than letting your operators make adjustments that could lead to greater issues, contact a professional to assess your line and improve the reliability and efficiency of your machines. - Roll Call
An increase in stretch film, tape, or shrink wrap usage might indicate an issue with your machine. For example, if your stretch wrapper has a deteriorating film carriage you can see an increase of up to 300% in film cost and usage! If you notice your inventory is depleting faster than usual, your operators could be experiencing increased jams or might be running the package through the machine more than once to ensure a proper seal. This is not recommended, and it may be time for an evaluation. - Make some noise
Anyone who has had to describe the concerning sounds coming from their car to a mechanic knows that sound can not only indicate a problem, it can give you clues as to what it may be. This should go without saying, but if you detect a grinding or screeching sound when your machine is in use, then a professional visit is recommended. - See the light
If there are any warning lights, flashing, or visibly broken pieces, it’s best to let a packaging equipment specialist take a look ‘under the hood.’ When a novice attempts to troubleshoot the machine, there is always a possibility that they worsen the issue! An expert technician knows all the ins and outs of your equipment and can usually tell in short time whether your settings merely need adjusting or if certain components need to be repaired. - Down & Out
Well maintained packaging equipment rarely needs servicing. If your machine frequently requires troubleshooting or repairs to get back up and running, it may be helpful for an expert technician to give it a once over.
During a PM, technicians can identify components that are broken, worn, or may require a deep cleaning to function ideally. A Best Packaging tech will inspect your packaging equipment to identify the cause of any errors or warning on your HMI. If necessary, they will make adjustments to your machine’s settings so as to ensure ideal settings such as the correct pre-stretch level, or heat tunnel temperature. With our assistance, your packaging equipment should run almost or completely autonomously without constant adjustment from the operator. If you’ve seen any of these red flags (or worse —more than one!) on your end of line, why are you still reading this!? Pick up the phone to get your packaging line back on track ASAP.
If you’re still unsure whether your machines are due for maintenance, give Best Packaging Inc. a call at (888) 930-BEST to speak with an experienced technician and discuss what’s best for you and your plant’s needs.
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Imagine you are on a leaky boat. You might search for the massive hole that’s bringing the boat down even though there are smaller holes constantly popping up. By taking care of the larger hole, you’re really only addressing issues in a singular fashion rather than looking at it holistically. The best way to prevent a water leakage is to consider the holistic success and operation. An operator is always going to struggle as problems arise if they only focus on that particular problem. However if you inspect the boat and make sure there aren’t any holes, you’re going to have a better chance at staying afloat.
Stretch wrappers, Case Erectors, Shrink Wrappers, Case Sealers, Strappers, Tapers- you name it, these are all very complex pieces of packaging equipment expected to optimize your production line for efficient packaging processes. If maintained properly, these machines can last years without any problems or breakdowns.
Periodic maintenance is important.
Most companies search for major causes that could be responsible for the problems, yet overlook the minor causes that contribute to the big problem. To ensure that your business model can be upheld in the long run, it’s important to follow up and check on the reliability of your machines. Inspecting your machines can reduce the likelihood of any disastrous maintenance issues that might arise unexpectedly. After all, it’s much easier, less stressful, and less costly to prevent problems than it is to interrupt workflow to repair them. A lack of preventive maintenance is a major cause of downtime, so this is a good opportunity to catch potential problems before they develop into larger issues and make sure your machine is running smoothly.
While your packaging equipment doesn’t require constant care, just a little bit of attention from time to time can go a long way toward avoiding downtime and more costly repairs down the road. So rather than spending money on unexpected repairs, you might want to invest in periodic preventative maintenance program.
At Best Packaging, we service end of line packaging equipment. We perform repairs and PM’s on a variety of different packaging equipment. We provide highly trained, well-qualified employees who are not only concerned with maintaining your machines, but we also seek to maximize the performance. Best Packaging prides ourselves in delivering top notch care to keep you running seamlessly for years to come. Give us a call at (888) 930 BEST to schedule a PM or click here.
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Whether you need a consultation on your machines, a preventative maintenance program or a reliable emergency service team, Best Packaging is here to help! Last month, we were called on by a customer who had purchased a used Priority One Depalletizer. Initially, the plant planned on utilizing their in-house technicians to assemble the machine; however when the machine arrived, the task proved to be beyond what they could handle. When the Best Packaging technicians arrived, they discovered the machine had been carelessly disassembled. All the wires had been cut from control panel and no parts were labeled proving this would be a challenging repair both mechanically and electrically. The Best Packaging technicians managed to trace all of the wiring, rewire the control panel and bring the machine to life. Once our technicians managed to turn on the machine, it required extensive troubleshooting and debugging. After a bit of fine tuning, the Best Packaging technicians had the equipment is working good as new, and all problems were resolved. If you’re experiencing issues with your packaging equipment, give us a call at (888) 930 BEST.
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“An ounce of prevention is worth a pound of cure,” Or in this case, 1600 lbs of steel. Our customer was the proud owner of a Synergy 4 high profile stretch wrapper by Highlight Industries. This state-of-the-art pallet wrap machine features a Fast Film Feed for quick film change, and electronically controlled pre-stretch for ultimate flexibility.
Unfortunately, even the smartest packaging equipment can encounter issues when environmental factors, and inconsistent maintenance, create a harmful compound. This highly efficient machine was debased when its turntable refused to turn. Material handlers had resorted to placing pallets onto the stationary turntable, then manually rotating the base as the pre-stretch carriage dispensed film. This movement caused a rather grating metal-on-metal grinding sound, but the operations team had no choice if they wanted to continue shipping their product.
Anxious to get back to the grind… that is to say, back to normal operations, the plant manager dialed Best Packaging’s toll-free number: (888) 930-BEST. Best Packaging was able to send a service technician to the Northern Illinois facility within a week. The professional repairman effortlessly diagnosed the issue once onsite. The central shaft that causes the turntable to rotate was mangled beyond repair, likely due to challenging warehouse conditions and/or lackluster maintenance. This had caused the center bearing to lock up and the shaft had seized onto the bearing. Since the existing system literally came to a grinding halt, the bearings were beyond economical repair (BER). The only option was to replace the high-profile turntable, shaft, and central bearing.
Since Best Packaging is a licensed dealer of Highlight equipment, the customer service team ensured the right parts were ordered at the best possible price. While the customer awaited the shipment of the new turntable, a service technician began the Herculean task of removing the old table. Since components had seized up underneath the old turntable, extraction was executed with precision in to minimize further damage. The above photo depicts Best Packaging’s technician severing the old shaft to free the turntable above it.
A new turntable, shaft, and center bearing from the original manufacturer were installed by Best Packaging’s factory certified team. The turntable now spins smoothly, with hardly a sound.
If you want to ensure your high caliber stretch wrap machine is a smooth operator, we recommend enrolling in a Preventative Maintenance Program from Best Packaging. The service technicians maintain a detailed log of machine condition, services performed, and potential issues to watch out for in the future. Best Packaging calls for appointment reminders and service is scheduled when the customer agrees to an appointment time. Best Packaging can be reached at (888) 930-BEST or by following the link below.
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Faulty machinery is a real pain in the back! That was certainly the case for a Chicago-area canned food manufacturer whose inline pallet strapper broke down. Material handlers had resorted to manually palletizing and banding layers upon layers of heavy cans. As a result of the broken strapper, production at this facility was reduced by 50%.
That was when the discomforted cannery called the toll-free number for Best Packaging and scheduled a diagnostic appointment for the same day. When the technician arrived, he received background information from the support engineer and immediately began troubleshooting. He noticed the feed module’s motor was spinning, but the module was not feeding.
Usually, the most obvious answer is the correct one, but this was the exception that proves the rule. Typically, when technicians receive a feed error, it indicates a faulty feed module. The support engineer certainly suspected so and was surprised when Best Packaging discovered the real issue. What couldn’t be seen with the naked eye, was that the motor was not fast enough and could not pick up enough torque to feed properly. The feed module itself worked fine, but the board supplying current to the feed module was at fault. The feed module was not receiving enough current.
New parts for their board were required to remedy the inline strapper and alleviate the employees. With Best Packaging’s expertise, the right part was quickly identified, and they coordinated the order directly from the equipment manufacturer. The strapper was transported to Best Packaging’s workshop at the request of the customer to streamline their production area in the interim. The support engineer, line supervisor, and all the laborers at the cannery grew eager for the new parts to arrive as their team began to experience ergonomic constraints from manually pushing pallets.
Finally, new parts for the board arrived at Best Packaging’s workshop. Because the machine was already there, technicians could complete the installation of new parts quickly, without having to schedule a service visit.
With Best Packaging’s help, this purveyor of canned goods regained 100% productivity and put an end to their sciatic saga. Malfunctioning equipment is not always what it appears to be, so next time faulty packaging equipment has you puzzled (or even pained) call the packaging equipment specialists at Best Packaging: 888-930-BEST
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Picture this … It’s 3rd shift and your line goes down. Time is of the essence and to leave it until the morning could impact the bottom line and important shipments. That is where our 20+ years of combined experience and training on all brands and types of machinery can come to the rescue.
When a packaging line becomes faulty or fails, Best Packaging understands the urgency in fixing the problem immediately. That is why we are available 24 hours a day, seven days a week for emergency service. While some manufacturers recommend solutions that match their own personal business model, we recognize the BEST solution that fits each customer unique repair needs. If you find yourself in situation where you need one of your packaging machine parts repaired, you can count on our certified technicians to offer you on-site service or step by step instructions so that your staff can safely operate the machine. It is also highly recommended that you keep spare equipment parts on hand just in case. Therefore, Best Packaging works with trusted, reliable packaging equipment manufacturers to access the right parts for you. These are just a few examples of Best Packaging going above and beyond to save our clients time and money.
At Best Packaging, we make it a priority assist you with anything from installation to performance optimization. We offer spare packaging equipment parts and customized maintenance plans that will keep your equipment functioning at top performance levels. For more information on how Best Packaging can help with your packaging equipment repair needs, contact us at (888) 930 BEST
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The term ‘If it’s not broken, don’t fix it’ still applies to many industries. However, with preventative maintenance that phrase becomes “If it’s not broken, keep it that way.”
With packaging equipment, there are many common problems that can arise. Therefore, it’s important to establish a proper preventative maintenance program. The purpose of a preventative maintenance program is to provide long term maintenance and quality care in order to avoid any unplanned problems that might arise.
Simple preventive maintenance not only extends the life of your packaging equipment, it keeps money in your pocket for the days ahead. Companies that don’t participate in a preventative maintenance program are essentially waiting for a problem to happen, and this is often a very costly move. A case study performed by The Association for Packaging and Processing Technologies shows that PM generates a solid rate of return in terms of risk mitigation and asset protection (Koo 4). In other words, an investment in PM not only pays for itself, but it also produces a huge return on the investment. With PM, efforts are focused on preventing equipment failure rather than responding to emergencies, which has proven to be much cheaper and faster than big repairs.
Without a proper protocol to keep your packaging equipment in good condition , it can be very challenging to run a stable, consistent business. An unexpected failure can result in idle employees, halting the production line, missed deadlines, and long-term damage to their brand. With PM, however, companies are able to recognize problems earlier thereby eliminating the chance of machine breakdowns.
Best Packaging understands the financial impact of a packaging line not running properly or not running at all. Our trained service technicians can assist with your ongoing maintenance requirements to keep your packaging equipment healthy and running at maximum efficiency. We also offer thorough training to make sure your operators are confident running the equipment.
Don’t wait until the entire machine goes down and money is lost while it is out of commission. Prevent major catastrophes by stopping the problem before it starts. Call Best Packaging at (888) 930 BEST or click here to schedule a PM today.
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